Privacy policy

Information we collect

We'll collect information provided to us, such as your:

• name
• email address
• phone number
• other personal information you choose to share with us.

This information is collected by submitting a contact form, or by interacting with our website.

We also collect information when you interact with our website or use our services, such as your browser type, user journey and device type.

Why we use your data

We use your data:

• for service delivery
• for service improvement and planning
• in the prevention and detection of crime
• in financial transactions
• for communications and marketing analysis
• for legitimate interest
• for equality monitoring
• to improve marketing promotions
• for targeted marketing campaigns based on your geographical region (we'll only use your postal code for this, your personal data is kept anonymous).

Under the UK General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is your consent.

You can withdraw your consent at any time by contacting the Rochester Corn Exchange.

Who we share your personal data with

We will not sell, rent or share your information with third parties for marketing purposes.

We may share your information to carry out our duties and deliver services to you.

We may share your information with:

• approved venue suppliers with consent
• internal finance department for the purpose of financial transactions
• law enforcement agencies
• third party service providers with consent.

When we use third party service providers, we only share the personal information that is necessary to deliver the service.

How we store your personal information

Your information is stored securely.

We keep the following information for up to 3 years:

• name
• email address
• phone number
• other personal information you choose to share with us.

Your rights

Under the data protection law, you have the right to:

• ask for copies of your personal information (right to access)
• ask us to correct personal information you think is inaccurate and ask us to complete information you think is incomplete (right to rectification)
• ask us to delete your personal information in certain situations (right to erasure)
• ask us to restrict processing your personal data in certain situations (right to restrict processing)
• object to the processing of your personal information in certain situations (right to object to processing)
• ask us to transfer the personal information you have provided to another organisation, or to you in certain situations (right to data portability).

You do not need to pay a charge for exercising your rights.

If you make a request, we have 1 month to respond to you.

To make a request, contact the Rochester Corn Exchange Team.

Contacting the Rochester Corn Exchange Team

The Rochester Corn Exchange is run by Medway Council. For the purpose of the General Data Protection Regulation (2018), the data controller is Medway Council.

To withdraw consent or make a rights request, contact the Rochester Corn Exchange Team by:

• email: cornexchange@medway.gov.uk
• phone: 01634 338 112
• address: Rochester Corn Exchange, Northgate, Kent, ME1 1LS.

If you have any queries about this privacy policy or would like to make a complaint, contact Medway Council by:

• email: gdpr@medway.gov.uk
• phone: 01634 333 333
• address: Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR.

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. Their contact details are:

• phone: 0303 123 1113
• website: ICO website
• address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

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