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The Corn Exchange Accessibility statement 

This accessibility statement applies to the Corn Exchange website at www.thecornexchange.co.uk.

This website is run by Medway Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver 

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is  

We know some parts of this website are not fully accessible:

  • elements must have sufficient colour contrast

How to get information in an accessible format  

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille you can fill in our online form:

Or you can phone 01634 333 333.

We’ll consider your request and get back to you in 20 working days. 

Reporting accessibility problems   

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, then please let us know by filling in our online form.

Report accessibility problems with this website

Or you can phone 01634 333 333.

We’ll consider your request and get back to you in 20 working days.

Enforcement procedure  

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint,contact the Equality Advisory and Support Service (EASS).  

Contacting us by phone or visiting us in person  

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment. The number is 18001 01634 333 333.

Our offices have audio induction loops. Or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us and visit us in person.

Technical information about this website’s accessibility  

Medway Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with theWeb Content Accessibility Guidelines version 2.1AA standard, due to the known accessibility issues below.

Non-accessible content  

The content that is not accessible is outlined below with details of:

  • where it fails the success criteria
  • planned dates for when issues will be fixed

Elements must only use allowed ARIA attributes

We aim to complete this by the end of October 2021.

Document should have one landmark

We aim to complete this by the end of October 2021.

All page content should be contained by landmark

We aim to complete this by the end of October 2021.

Frames must have an accessible name

Our content management and forms system provider, Jadu, have advised us that Google Maps will need to address this. We are investigating other mapping solutions.

Disproportionate burden  

Not applicable.

Preparation of this accessibility statement  

This statement was prepared on 13 January 2021. It was last reviewed on 18 January 2021.

This website was last tested on 13 January 2021. The test was carried out by Axe. A sample of pages were tested based on user needs.


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